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 Agency Name
 Community Aid and Advice Bureau (SCAAB) – Youth Links
 Location
 31-33 Buckly St, Noble Park 3174
 Phone
 (03) 9547 0511
 Fax
 (03) 9558 4507
 Email
 Click icon to contact this service by email
 Times and Dates
 10am – 6pm Monday to Friday
 Programs or  Services  Provided
 Drop-in service:
• Safe environment for young
  people to drop in
• Open Tuesday – Friday, 2pm –   5pm
• Provide assistance with internet   job search
• Provide information about   associated agencies
• Emergency Relief e.g. food   vouchers
• Confidential counselling, links to   other services

Youth Housing Support Program:
• Housing information,   assessment, referrals and   advocacy
• Transitional housing: safe and   affordable medium term   accommodation in Supported   Accommodation Assistance   Program (SAAP)
• On-going support / case   management
• Personal care and life skills   training
• Counselling and crisis resolution
• Assistance with accessing longer   term accommodation
• Family mediation
• Links to other youth services
Eligibility criteria: Priority given to City of Greater Dandenong, not excluding surrounding suburbs. Young people aged 16-25, single men and women. Self-referrals accepted, priority given to young people with CALD backgrounds

Reconnect Young Refugees/ CMYI Program:
• An early intervention program for
  refugee young people at risk of   homelessness
• Assists refugees and newly   arrived young people to connect   with their families, schools, peers   and community.
• Provides supports to families or   parents who are experiencing   conflict or concern that the   young person may want to leave   home.
Eligibility criteria: Young people aged 12-18

Refugee Youth Pathways/ CMYI Program:
• A comprehensive support   service for young refugees aged   15-21 in transition from school to   work, education and training.
• The program is based on an   early intervention model
• Case management: worker   assesses the young person’s   education and training needs;   and education and training   options with relevant services   such as schools, TAFE colleges,   AMES, Centrelink, Housing   agencies and Employers.
  The family of the young person   is encouraged to participate in   the young person’s decision-
  making processes.
 Cost
 No cost
 Why would a  young person use  this service?
 Our services are youth friendly, confidential and culturally sensitive; we have available use of interpreters.
 Eligibility
 Young people aged 16-25 years old, except in certain programs (see details listed above)

 Agency Name
 Visy Cares Centre Intake worker
 Location
 39a Clow St, Dandenong (Visy Cares Centre)
 Phone
 (03) 9793 2155
 Fax
 (03) 9793 2166
 Contact Person
Jacqui Tonkin
 Email
 Click icon to contact this service by email
 Times and Dates
 9am – 5:30pm Monday to Friday
 Programs or  Services  Provided
 Referral Service
 Cost
 No cost
 Public Transport
Bus to Visy Cares Centre
 Why would a  young person use  this service?
 A young person might use this service for advocacy with agencies such as Centrelink, or Utilities companies such as gas or electricity, referrals to housing, counselling, legal assistance, JPET, drug and alcohol agencies or groups and programs. They may also attend for a confidential chat.
 Eligibility
 Young people aged 12-25 years old.

 Agency Name
 @55 Youth Lifeskills Centre - Greater Dandenong Community Health Services – Southern Health
 Location
 55 Buckingham Ave, Springvale 3171
 Phone
 (03) 8558 9000
 Fax
 (03) 8558 9111
 Contact Person
Youth workers
 Website
 Email
 Click icon to contact this service by email
 Times and Dates
 9am – 6pm Monday to Friday
 Programs or  Services  Provided

Youth Health Team offers a range of services to young people:
• Individual counselling (school   issues, relationships, personal   difficulties)
• Information and referral support
• Financial counselling
• Homework Support Program
• Contraception and sexual health   (young men, young women,   “Girls on the Go!”)
• Leadership programs
• Sports for all Program
• School Focused Youth Services

Youth Health Team also offers programs to Secondary School in the City of Greater Dandenong such as:
• Therapeutic school groups
  (young men, young women,   “Girls on the Go!”)
• Leadership programs
• Sports for all Program
• School Focused Youth Services
 Cost
 No cost
 Public Transport
Close walk from Springvale train Station
 Why would a  young person use  this service?
 A young person might use this service for advocacy with agencies such as Centrelink, or Utilities companies such as gas or electricity, referrals to housing, counselling, legal assistance, JPET, drug and alcohol agencies or groups and programs. They may also attend for a confidential chat.
 Eligibility
 Young people aged 12-25 years old living or attending school in the City of Greater Dandenong.

 Agency Name
 Grassmere Reconnect
 Location
 53 Webb St, Narre Warren
and
Visy Cares Centre, 39a Clow St, Dandenong
 Phone
 (03) 9704 8377
 Fax
 (03) 9704 8534
 Contact Person
Cherie Marian
 Times and Dates
 9am – 5pm Monday to Friday. After hours outreach on needs basis if required.
 Programs or  Services  Provided

• Prevention of Youth   homelessness Program
• Parental/ adolescent mediation
• Counselling
• Assistance with Centrelink   applications
• Access to education and training
 Cost
 No cost
 Public Transport
Short walk from Narre Warren Station or Fountain Gate Shopping Centre to Webb St (Narre Warren), or Bus from Dandenong Station to Visy Cares Centre (Dandenong)
 Why would a  young person use  this service?
 A young person might use this service for advocacy with agencies such as Centrelink, or Utilities companies such as gas or electricity, referrals to housing, counselling, legal assistance, JPET, drug and alcohol agencies or groups and programs. They may also attend for a confidential chat.
 Eligibility
 Young people aged 12-18 years old living in the City of Greater Dandenong and be at risk of homelessness..

 Agency Name
 Hampton Park Youth Info Centre
 Location
 Shop 26, Hampton Park Shopping Centre, Stuart Ave, Hampton Park
 Phone
 (03) 9702 9510
 Fax
 (03) 9702 9496
 Contact Person
Rachael Persico
 Email
 Click icon to contact this service by email
 Times and Dates
 1pm – 5pm Tuesday to Thursday
 Programs or  Services  Provided
 • Information and referral
• Accommodation
• Counselling
• Drug and alcohol services
• General
 Cost
 No cost
 Public Transport
892 & 893 Bus from Dandenong Station to Hampton Park get off at Hampton Park Shopping Centre
 Why would a  young person use  this service?
 To get information on services for young people
 Eligibility
 Young people aged 10-25 years old.

 Agency Name
 Dandenong Plaza Youth Info Centre
 Location
 Shop 2.01, Level 2, Dandenong Plaza, Dandenong
 Phone
 (03) 9769 2798
 Fax
 (03) 9792 4691
 Contact Person
Rosemary Nelson
 Email
 Click icon to contact this service by email
 Times and Dates
 1pm – 5pm Monday to Friday
 Programs or  Services  Provided

• Youth referral and information
• Youth Action Committee
• Youth Voices Leadership   Program
• Urban Quest
 Cost
 No cost

 Agency Name
 Dandenong Citizens Advice Bureau
 Location
 186 Foster St, East Dandenong
 Contact Person
Carol Drummond
 Phone
 (03) 9792 5858
 Fax
 (03) 9792 1111
 Email
 Click icon to contact this service by email
 Times and Dates
 9:30am – 4:30pm Monday to Friday
 Programs or  Services  Provided

• Food vouchers
• Advice
• Support
• Financial advisors
• Tax
 Public Transport
 Close walk to Dandenong station.
 Why would a  young person use  this service?
 Our services are youth friendly, confidential and culturally sensitive; we have available use of interpreters.
 Eligibility
 For low income Centrelink payment customers, Centrelink referrals and Dandenong or Keysborough residences.

 Agency Name
 Dandenong Youth Services
 Location
 39a Clow St, Dandenong (Visy Cares Centre)
 Phone
 (03) 9792 1313
 Fax
 (03) 9792 1460
 Times and Dates
 Various programs throughout the week, after school and in school holidays
 Programs or  Services  Provided

• Xcape
• Hip hop dance classes
• School holiday program
• Dj training
• Underage youth events
• Muso network
• QM magazine
 Public Transport
 Close walk to Dandenong station.
 Cost
 No cost
 Why would a  young person use  this service?
 A young person my use our service to make new friends, have fun, develop skills and try something new. .
 Eligibility
 Young people aged 11 - 24 years old.



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